AzulPitaya - Cancellation Policies
- Due to CoVid19, we can change any booking for future dates in case similar situation arrises.
- If cancellation is required and want to reschedule, please send us an email 2 days before arrival date.
- Any cancellation will be treated as equal, and in case of hurricanes or other alien situations we can reschedule your booking to future dates when possible.
- Prices are shown by default in USD, and when booked, the rate it’s converted to Mexican Pesos. In case of a refund; it will be made in the equivalent of Pesos of the day of payment.
- Prices and rates can change any given date for new dates or accommodations.
- A minimum of 50% payment its required to confirm any booking, and the remaining balance should be payed at least 30 days before arrival date.
- All our accommodations include 2 guests in its price, if additional guest are required; we need to apply the following rules:
- Only ONE adult can be added as additional guest for any accommodation / Cost per night its $ 20 USD.
- Adults are considered any guests older than 17 years old.
- Two children are allowed as additional guests, each paying additional $ 20 USD per night.
- It is absolutely impossible to accommodate more than 4 guests of any type inside each room.
- Children younger than 5 years old are free, no additional fee will be required.
- We have several accessibility rooms if request in advance and open to availability.
- The hotel has parking available inside the property and open to availability.
- Any hotel events need special written authorization and has to be requested in advance.
